General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
Can’t subscribe
I am wanting to subscribe to a ring protect plan, and can't. My payment info is entered. I logged in and went to My Plans but there is no option to purchase a plan. My husband and I both called and spoke to representatives. I spoke with Christian. Supposedly, we were set up with a trial subscription and we were told the Basic Plan would kick in when the trial ended. Our credit card is on file. The Basic Plan never kicked in. Nothing happens when I try to subscribe online. This is so frustrating!i was on the phone with Christian for 45 minutes. Any suggestions?
1107 •
0 •
1 •
15-05-2020 14:12:23
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
divinedecor
To anyone that can’t subscribe report Ring to the Better Business Bureau. This is ridiculous! They should have Zelle or check payment over the phone. I’ve wasted hours and nothing is done. There’s nothing wrong with my credit card; it’s them.
1
04-09-2020 17:45:29
•