General Topics
Can two users control modes on the same camera?
My husband set up the initial Ring app on his phone and the two factor verification is registered as his mobile number. I have set up the Ring app on my phone and am a shared user. How can both of us control the 'modes' function on our home camera? As a shared user, I don't have access to modes and I want to be able to turn the camera off when I get home. If I log into the Owner app, the notification for the two factor is sent to his phone, which isn't helpful when he is at work. Surely there is a way around this for households with multiple occupants to control the home's security? Please can anyone advise how to get around this?
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06-02-2023 08:54:52
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Justin_Ring
Hi @user35657. Unfortunately, you are not able to use Modes as a Shared User and there is no setting to adjust to change that. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/feature-request-board/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you made in the Feature Request board here so other neighbors who come to this thread can easily find your feature!
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09-02-2023 04:45:27
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