Doorbell not ringing inside the house without wifi

Question

My new Ring Door 3 Plus does not give any sound inside of the house if my wifi is temporary down. I have it connected to Echo Show 8. Is this right? I understand no video, motion detection etc. that are running on wifi but no sound inside the house at all? How do I know if anyone is outside why I am in so I can open i.e. for delivery or post? Just to add I can't have any cables running from inside to outside hence I went for wireless system. My old doorbell that costed me £20 didn't have any cables but the doorbell outside talked to the chime that was inside connected to power socket. Surely Ring has some kind of back up for a situation when wifi is down temporary so there is at least this basic function of notifying people inside the house that there is sme by the door. Any thoughts?

Caitlyn_Ring · Answer

Hi @monika851. To clarify, is your Doorbell hardwired to an existing doorbell circuit in your home, or are you referring to a Ring Chime or Ring Chime Pro? If the Doorbell does not have an internet connection, it will not be able to communicate with the Chime or Chime Pro if it detects motion or if the button is pressed. A wifi connection is required for the Doorbell to operate and notify you of when someone is at your door.

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