Responses (8)

C
Crafty42
Not only do they force it, but you can't get a verification code by email. Instead you get an email saying codes won't be sent, to log in via a trusted device, which I cannot have with me when I'm in the office, so totally negates me being able to check on my home cameras.Time to shop for an alternative. They've made it impossible for my ring security to be accessed at work.
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01-07-2021 17:47:54
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T
TheMacs
I'm in the same boat and ring your sinking there has to be another way this option does not work for me and i bet for most people please help make this go away and go away mad
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30-07-2021 14:50:09
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O

onstar

My wife is totally locked out of her account.* She has got a new phone.* We moved to a new house.* We have no access to the old device.* We have no utility bill at the old address (we were living with family).There is no way to do the verification on a new device without having access to the old doorbell or by providing a utility bill with the old address showing. We're setting up a Ring system at the new house, and my wife can't even log in to her account.I guess she'll just have to create a new account with a new email address. This sucks because she doesn't want to create a new email address just because of Ring's incompetence.

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30-07-2021 21:33:11

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M

ms960

This is BS. Out of nowhere, at 3am this morning, when letting my dog out so she could go to the bathroom, I get a notice to set up two-factor verification. My dog's desperate, it's dark, I'm not awake, and yet I have to figure out this two-factor thing lest I wake up my entire family. I never, to my knowledge, received a notice that this was coming, so imagine my anger at having to figure this out at 3am. And then, when I logged into my account on my computer later, I have to go through the process again. And each time when I log in. Insane.Anyone know of any other systems that don't force this stupid requirement that are worth looking into? Knowing Amazon is now the owner of Ring (they weren't when I originally purchased my system), this stupidness doesn't surprise me.

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06-08-2021 10:20:34

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Steven069
I am in agreement with everyone here this should be an option not mandatory. I don't like it at all and don't want to be forced to use it.
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06-08-2021 10:58:07
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B
Brandella27
This is bullshit. I don't want to have to input my password & some stupid ass code every time I was to look at my security camera. It's already slow as shit to load up. Someone can be inside my house already by the time I go through all your bullshit. I want my money back so I can get a real system. This is infuriating
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26-09-2021 23:15:10
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