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Address not accepted for professional monitoring

I am a Protect Plus subscriber, but can't enable professional monitoring. I called support for help and they told me that Ring can't monitor Ontario Canada, but this is not true because if I enter a different Ontario address it works just fine. I am trying to monitor a cottage, and possibly the road I'm on or region I'm in is not supported.Can somebody help me get a straight answer since telephone support gave me the wrong one? They may have been confused with Quebec.

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19-06-2020 20:06:11

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