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30 day Ring Protection Trial expired after 12 hours
I just purchased a new ring doorbell, I installed and activated it about 12 hours ago an when I go to see any motion history it says my trial is expired and to buy a subscription. How do I get my 30-day trial?
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05-06-2020 02:49:31
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Chelsea_Ring
Hey @CraigP. To ensure you have the trial for the new device setup, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know how this goes and what they were able to do for you. :)
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05-06-2020 10:00:29
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