Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
M
Ring app on desktop
negative-feedback
wireless-security-cameras
app-request

Please do not drop Ring desktop, I use Ring on two mobile devises and a desktop , it all tools for increased security, also please bring back the avaibality to select all videos to be erased at one time , not just five at a time.....

2724

0

39

19-08-2021 07:18:15

Responses (16)

  • S

    Agreed, I signed up to these boards today to request the desktop application does not get retired. The interface on ring.com is too slow and cumbersome. Features like live view and using my PC to answer the door are extremely important to me. I work from home, and on the phone constantly, my PC is my go to place to answer the door or give delivery instructions. My kids use the living room PC desktop app, to see who is at the door and either answer it or ignore the door. A definite safety feature. Again keep the desktop app, it's the second feature that actually made us choose ring. Remove it and I may go elsewhere, along with most of my older family who need the app, and don't have a mobile phone. Please reconsider!

    7

    19-08-2021 07:27:55

      G

      Please keep the desktop application, I see more detail on my PC than my iPhone X. I have eight camera devices, and dashboard looks like a stamp collection on mobile app.

      6

      19-08-2021 08:37:18

      R

      Apparently ring.com has also changed. Before today I could look at all my recordings and play them on my desk top. Today I went to ring.com and all I could do is live view.

      1

      20-08-2021 01:38:34

      C

      I am going to close my subscription with Ring on my 3 Ring cams because they are taking away the Ring Desktop app. NOW they are no better than WYZE or the Panasonic Hawk Camera. Having the Desktop app was the reason why I subscribed to Ring. I am furious! And Marley keeps posting his link that only takes us to buy more Ring stuff and it is really ticking me off.

      2

      21-08-2021 02:38:43

  • W

    Especially since you're discontinuing the native Mac app.

    0

    19-08-2021 10:42:22

    • B

      If they kill this feature im kinda lost this is the reason I switched from Hive I work in my office having a screen with my cameras on is a huge security bonus. If this is the case and RING dont realise what they are removing i will be selling my items and moving to a closed circuit loop i think.

      4

      20-08-2021 07:56:58

      • T

        I completely agree, i use ring desktop every day since i started working from home. It allows me to see notifications and camera around my house. feels like a backwards step in security

        3

        20-08-2021 07:57:39

        • R

          No not solved, at ring.com we no longer see our recordings only live view. Until recently I could see my recordings and/or download my recordings I no longer can.

          2

          20-08-2021 05:39:08

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