Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
H
Lights are not coming on, on my Spotlight Camera Pro
troubleshooting

Hi. I bought the Spotlight Pro purposely to light up the drive whenever someone came up it.  The motion detector on the camera works to so it notifies my phone when someone comes up the drive in the dark, but the spotlights are not coming on.  They are supposed to come on by default so how I am supposed to turn them on otherwise

11

2

0

09-12-2024 08:03:34

Responses (1)

  • J

    Hi @Heropa1959. You want to make sure the surrounding area is not already a well-lit area during the night, or else the lights will not turn on. Yoiu also want to make sure you have enabled Motion Activated Lights in your Cameras Light Settings. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

    0

    13-12-2024 08:35:54

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members