Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
M
Arm system with front door still open, don't require bypass
modes
alarm
app-request

Currently if my entry/exit (front door) is open when I try to arm my alarm, it asks me to bypass the sensor. I must pull the door closed, start the arming from the keypad and then open the door and leave. This is daft. I should be able to have the door open the whole time and still be able to start the arming countdown. I have never known an alarm that does not allow this.

10605

0

123

23-09-2020 08:07:21

Responses (108)

  • C

    Hi, I've run into a small but irritating issue. We have the system covering our garage/workshop. With our old alarm it would allow us to arm the system with the main door open (we often leave the door open when using the workshop so its a bit annoying to have to close it to arm the system) and then we could walk out, close and lock the door, no problem. It seems that with this system I have to bypass the door sensor in order to do this, which negates the point of the door sensor if it's not activated! Please help! Thanks.

    0

    10-01-2020 10:48:18

      JO

      The bypass is only temporary to let you know it's open... once you close the door it is then armed automatically.

      0

      13-01-2020 12:19:20

  • W

    You should be able to have your entry-exit door open when you set the alarm on the keypad. My keypad is in the hallway and the entry-exit door is the door from the hallway to the porch. So to set the alarm on the keypad I first have to close the entry-exit door (whilst remaining on the inside of the hallway), only once I've set the alarm can I open, walk through and close the entry-exit door as part of the alarm countdown.

    0

    30-03-2020 02:20:32

      R

      While I agree this would be a good idea, I believe the reason it is the way it is is cause of the potential to forget you have an open door or window, thus leaving your home vunerable to intrusion. Also I believe this is also a way for the alarm to insure all sensors are active amd working properly prior to arming. I would sugest setting the exit delay to a longer time, thus giving you adequate time to exit

      0

      01-04-2020 06:39:54

      P

      Some alarms I've seen handle entry doors specially; they will auto-bypass the sensor (with an audible warning) if the door is open during arming, but will re-activate it if the sensor is closed during the exit delay. Typically, non-entry sensors will prevent arming without an explicit bypass.

      0

      10-04-2020 10:38:44

      B

      This is something that needs implementing and PhilP is correct in the way it should function. Only the entry/exit sensors should be allowed to be open when setting. If after the exit delay the sensor is still open it could even send a notification to let you know so that would cover faulty sensors.

      0

      12-04-2020 10:25:55

  • H

    A constant bugbear of the Ring alarm system for me is the way the system arms when the main front door (and hense sensor) is open. My familiy's typical use case when we are all leaving is for the front door to be open and the last person out arms the alarm. If you try this either the front door sensor needs to be bypassed or the whole thing fails to arm. I want an open that allows the system to arm with the door sensor enabled even if the door is open when the alarm is set i.e. during the exit delay period. This is how all my previous alarms sytems worked. Help.

    0

    29-08-2020 06:00:56

    • M

      Also see thread about this here: [https://community.ring.com/t5/Ring-Alarm/Front-door-requires-bypass-if-open/td-p/17726](https://community.ring.com/t5/Ring-Alarm/Front-door-requires-bypass-if-open/td-p/17726)

      0

      25-09-2020 09:34:37

      • P

        Yes! I love Ring, but when I tell my friends about it, I'm always like "it's great, except for this really annoying thing..."

        1

        26-09-2020 03:05:57

        Didn't find an answer ?

        Log in or create your Ring account to post a question and join in the on the conversation.

        Most Helpful Members

        U

        user63814

        2

        User
        Solutions

        B

        Boone

        1

        User
        Solution

        J

        j0hnmsch

        1

        User
        Solution

        J

        Justin_Ring

        1

        User
        Solution