Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
2nd Gen Alarm System - No Screws Included
The 2nd generation alarm system should come with screws for the motion detector, door/window sensors, and base station as all devices have mounting plates. This will ensure that customers have the option of making their devices are more securely attached should one wish to use screws on their own or along with mounting tape. Also, if the placement is incorrect, moving the device after pushing the adhesive tape against the wall makes the tape less adhesive or not adhesive anymore. Additionally, providing screws prevents customers from using incorrect screws that are too big, causing issues attaching devices onto mounting plates, and does not inconvenience customers from having to go to a hardware store to buy screws.
3060 •
0 •
2 •
12-06-2020 17:21:12
Responses (3)
- M
Should be allowed to order hardware especially since you double sided tape crapped out after a year...
•0
26-08-2020 13:28:27
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Nickmjr
In addition, 2nd Generation needs to have an additional mounting back plate. Many users are replacing existing alarm keypads and the Ring keypad does not cover the same area as the existing keypads.
0
24-06-2020 16:12:00
•