‎Ring Doorbell opens app on Samsung Fridge, but doesnt close automatically

English

Help

Community Home

Amazon Alexa + Ring

Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.

B

BlairArmstrong

Ring Doorbell opens app on Samsung Fridge, but doesnt close automatically

hardwired-video-doorbell

live-view

app-settings

troubleshooting

notifications

So, up until recently, we had no issues with our Video Doorbell Pro 2, and the integration with our Samsung Fridge (Model: RF27T5501B1 - Software: TIZEN 6.0) However, we have recently noticed that when someone rings the doorbell, the app opens on our Samsung fridge, to show who is at the door, but the app stays open and active, and never closes. This is a huge nuisance and presents MANY problems for us ...I can't image how other people are struggling with this draining the battery-powered doorbells. How do we fix this so that the app closes after a short time, or if the doorbell is answered on on another device (iPhone)? Please help!

1065 •

0 •

02-09-2023 09:13:02

Responses (3)

J
Justin_Ring
Hi @BlairArmstrong. The Ring App on the Samsung Smart Fridge is created and maintained by the Samsung team, so you might want to check out the Samsung Community [here ](https://us.community.samsung.com/t5/forums/searchpage/tab/message?filter=location&q=Ring%20Doorbell&noSynonym=false&location=category:us&collapse_discussion=true) for assistance on your concern.
0
•
04-09-2023 07:36:43
•
U
user59646
My fridge does the same thing with the ring app and I noticed that it also turns on the speaker and people ringing the bell can hear you.
0
•
24-09-2023 04:06:00
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
24-10-2023 04:06:58
•