Amazon Alexa + Ring

Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
S
Answered Motion
battery-video-doorbell
troubleshooting
ios

Hello, I’ve got the Ring connected with two Echo Show 8 (2nd gen), once they are out of DND mode, they notify me when someone is at the door - and display the doorbell cam on screen, based on a motion, not pressed button. That’s fine, and the settings via the Alexa app is set that way. However, unsure when & why this has changed, but it displays in the app as Answered Motion (Person), previously (regardless of the Echo mode) it just said „someone was detected at your Front Door” - as that’s the name of the device, and in the app it listed as Person Detected; because Answered Motion (Person) appeared only when I reacted to a notification, and the motion was actually answered! This means also the blue Ring button would light up (in the past); luckily it’s not the case, as that’s not wanted! I don’t wanna passers by be bothered & notified about them being captured. These motions are to call it correctly Unanswered Motion (Person). So just because the Echo (in normal mode) displays a detected person at the Front Door, it says in the Ring App it’s an Answered Motion (Person). If Echo is in the DND mode, it is listed as Person Detected, this was also the case while in normal mode, and apparently changed couple of weeks ago (I noticed)? This hardly can be working as designed, as these motions has not been answered, certainly not just because Echo displays them on screen. So it’s incorrectly flagged/tagged.. Is there a way to fix this, or what’s this about? Kindly assist & advise. Thanks in advance.

82

3

0

08-12-2024 12:02:42

No Responses Found

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members