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Ghost ring
hardwired-video-doorbell
We had the ring doorbell installed a month ago and twice it has rang at 2:30 am. It is hard wired and connected to our existing doorbell. It’s very scary to be woke up in the middle of the night and no one there and no one in the video. After the last time I also bought a ring flood light that shines in that area also and it didn’t show anyone at the door.
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17-10-2024 12:24:09
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Justin_Ring
Hi @user_478051. I suggest rebooting your Doorbell using the Ring app to see if it helps. If you have tried this step and are still having the same concern, give our support team a call for further assistance.
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25-10-2024 08:39:40
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