Smart Lighting
Browse posts, comment, and join in the discussion about Ring’s battery and solar powered smart lights.
M
Smart Lighting Motion Sensor (outdoors) - Re setup
motion-sensor
installation
troubleshooting
cs-support
Hello: I purchased many of the Smart Lighting Motion Sensors. They all seemed to work fine initially. However, I decided to move the location of one of them. In the process, I deleted it from my app and the tried to set it up again. However, now the ring app says that it can't find it. I have pressed and held the reset button for five seconds - changed the batteries and nothing seems to work. Any help would be appreciated. thanks
358 •
0 •
0 •
23-04-2023 04:10:36
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Mike1967. Thank you for trying those troubleshooting steps to resolve your concern. You can also try doing your setup without scanning the QR code. If that fails, do your setup using a different phone or tablet. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
24-04-2023 10:15:05
•