Responses (2)

M

MarDallas

I was having the same problem. Where I could set a schedule as long as I had a time involved. But the dusk till dawn feature did not work. I found that you need to make sure that your location is set to allow all the time. Once I did this I was able to set up the dusk till dawn schedule successfully.

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02-05-2023 23:09:57

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C

coman

Did you ever solve your issue? I have the same problem and have tried all the troubleshooting steps. I only have one light, it's the floodlights attached to a camera with motion detection. I tried with and without the dusk-dawn schedule, with and without motion detection turned on, and by turning it

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01-09-2023 09:44:46

J

Justin_Ring

Hi @coman. I was able to find this Community [post](https://community.ring.com/t/1st-gen-floodlight-camera-shuts-off-before-schedule/151950) that has other neighbors experiencing the same concern as you with their Floodlight Cam. There is a marked solution as well for you to review.

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04-09-2023 16:57:38

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C

coman

@Justin_Ring thanks for finding that post. That seems to be the same issue. I read through the whole thread and sadly I've already tried everything that was mentioned there and I still have the same issue. Unfortunately that thread is closed and I cannot add my reply to it.

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12-09-2023 05:16:12

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coman

I found a hacky workaround, it's not perfect but it works, unfortunately nothing that was suggested here or in other similar threads fixed this problem. It's also very unfortunate that these threads get closed for some reason making customers with same or similar issues unable to have an ongoing, pr

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09-10-2023 05:01:32