Responses (2)

• J

  Justin_Ring

  Hi @Sprr1947. If your Pathlight is not connecting to your Ring Bridge, try the following steps: - Verify you are using a fresh pair of batteries for your Pathlight. - Hold the reset button on the Pathlight for 20–25 seconds. - Bring the Pathlight into the same room as the Ring Bridge. - Power cycle your Ring Bridge by unplugging it for a few seconds and plugging it back in. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  01-02-2023 06:22:01

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• S

  Sprr1947

  Thanks for the Spot On, advice; Unfortunately, they seem to be defective. I will be doing a replacement order. I love how this community takes care of each other.

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  01-02-2023 06:30:12

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