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Outdoor motion sensor issues

Just got the outdoor sensor and it sometimes takes a couple hours to reset to "stop detecting motion" in the history. Somtimes I have to toggle the motion detection off and back on a couple times before it will reset. Bridge to router RSSI ranges from -51 to -65. RSSI from bridge to sensor is consistent -63. Sensor is set to pick up all motion. The bridge is in the garage and the sensor is outside on the other side of the wall. Defective sensor?

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04-03-2020 02:59:14

Responses (1)

  • C

    Hey @Exarch, can you reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) on this concern? They can take a deeper look into what's happening with the sensor and work on troubleshooting it with you further!

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    06-03-2020 07:58:15

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