Responses (1)

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  Chelsea_Ring

  Hi @Dherns. This is so you can ground the mounting bracket as well if it is easier for the installation at the particular location. This is because the electrician or handyman that installs the device can either tie the ground wired together or put them both on a screw in the mounting bracket. In addition, some justridctions' electrical code requires one or the other way too, so it may be best to check what you need to do to follow your local electrical code!

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  16-07-2020 07:52:41

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  DukeCrow

  What do you mean by "tie the ground wire together?" The Ring Smart Floodlight Wired doesn't have a ground wire -- at least the 2 I have don't. In this case, what purpose does attaching the ground wire to the mounting bracket serve? I'm curious because page 12 of the installation instructions specifically state " **DO NOT** attach the ground wire to the metal mounting bracket." " **DO NOT**" is both capitalized and bold in the installation instructions, so it seems pretty adament about not doing it. [https://support.ring.com/hc/en-us/article\_attachments/360044079111/Ring\_Smart\_Lighting\_Floodlight\_Wired\_Manual\_EN.pdf](https://support.ring.com/hc/en-us/article_attachments/360044079111/Ring_Smart_Lighting_Floodlight_Wired_Manual_EN.pdf) And are you sure it's okay to attach the ground wire to it? If so, why are the instructions warning against it? Thanks for your help!

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  20-07-2020 04:07:23

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  Caitlyn_Ring

  Hey @DukeCrow, happy to chime in for Chelsea here. For more specific mounting and installation questions like this, I'd recommend reaching out to our support team. You can give our support team a call at one of the numbers available[here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to go into more depth and ensure you are able to safely and properly get your Floodlight installed. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19[here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  20-07-2020 05:22:54

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  DukeCrow

  Thanks! I'll do that. I was just hoping Chelsea would chime in with a little more info to clarify. Have a great day!

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  20-07-2020 06:52:39

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  simonl

  Did you get an answer from their support?

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  13-10-2020 02:09:23