Smart Lighting
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C
Bridge connection issues
I cannot get my bridge to connect to my WiFi which is in the same room. Please help.
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01-09-2020 09:02:01
Responses (1)
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Tom_Ring
Hi @Chrisarm377. [Here](https://support.ring.com/hc/en-us/articles/360026018531-Troubleshooting-Guide-for-Ring-Smart-Lights-Bridge) is a Help Center article that goes over some tips and tricks to get your Ring Bridge to connect to wifi. Try these steps and see if that will allow you to be able to connect your Ring Bridge. If you've tried these to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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02-09-2020 05:31:58
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