Wiring Bitron AN0002
I am having difficulty with the above. The current wiring of the handset is shown below. I have ignored the mis/speaker wires as they are working fine in the app. I can get everything to work on the ring intercom other than door opening. When I try to open the door via the app, the buzzer sounds. I currently have the door open wire of the ring into the unlock port and the neutral into the neutral. Can anyone help?
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30-07-2023 14:03:09
Responses (3)
- B
HI MagnusSee below the wiring of the handset prior to my installation.Interestingly, when fitted, the engineer has used the aux button, rather than the inbuilt unlock button. I now believe the call wire and the unlock wire are the same - I understand this is possible, but I don't know how.Thus, thus the aux button bridges constant live with the call wire (via a jumper wire) to unlock the door. Thanks in advance!
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12-08-2023 12:42:10
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- M
Hi @biggar91, thank you for your response. We are currently investigating your problem with our engineer team. Could you please try to wire your Ring Intercom in the following way:* A-1 red with 6* A-2 brown with 1* A-3 black with 2* A-5 grey with 9* A-6 purple with CAPlease let us know, if it resolved your issue.
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23-08-2023 08:32:48
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Magnus_Ring
Hi @biggar91, thank you for your question. In order to assist you further, we will require photos of your current wiring to get a better overview, what the potential cause for this could be. We look forward to hearing from you.
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08-08-2023 09:55:34
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