Ring-Intercom

Browse posts, check compatibility, comment, and join in the discussion about Ring Intercom.

U
Ring intercom Urmet 1133-001 2 wires

Hi,We try to install ring intercom. When I ring, I see it on the app but I can’t open the door. It’s not working…

660

0

0

07-09-2023 17:36:08

Responses (2)

  • U

    By the way, the button to open is not greyed

    0

    07-09-2023 17:39:15

      U

      ![image|375x500](upload://hX8itsuu15w67idUJlVvGYZQs0a.jpeg)

      0

      07-09-2023 17:43:07

      E

      Hello @user57622, Thank you for your patience. After Ring Intercom has been installed, make sure that Testing Mode is complete in the Ring app. To complete Test Mode in the Ring app, please make sure to follow the below steps: * Tap on the menu in the upper left. * Tap on Devices. * Tap on Ring In

      0

      22-09-2023 09:16:03

  • M

    Hi @user57622 , thank you for your question. We are currently investigating your case with our engineering team. We will get back to you as soon as we receive an update. Thank you in advance for your patience.

    0

    11-09-2023 08:21:15

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members