High audio feedback when using Ring Intercom
Hello, I installed successfully a Ring Intercom in my Office. When someone rings, it correctly works. I have a notification and I can unlock the door. However, if I want to speak with the visitor, there is a really loud sound (audio feedback), quickly increasing, that forces us to hang up since the volume ins unbearable. We tried to adjust speaker volume and microphone gain. That doesn’t change a thing. I could see there are other people having the same issue. Any clue how I can fix this? Thanks in advance for your help, Emmanuel
218 •
0 •
1 •
20-05-2024 04:03:29
Responses (6)
- U
Hi ! Thanks for your answer. Here is the picture of the wiring you asked for
•0
23-05-2024 04:24:06
•
- P
Hi @user82458, Thanks a lot for providing this much information and the picture. This helps a lot already. Our team is taking a closer look at this for you and we will get back to you as soon as we know more
•1
24-05-2024 12:58:01
•
- U
Hi @Pino_Ring, Is there anything new about my issue? Is your team really taking a closer look since 2 weeks? Thanks in advance, Emmanuel
•0
05-06-2024 01:11:50
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Pino_Ring
Hi @user82458, welcome to the Ring Community!!! We’d be happy to take a closer look at this with you. Please send us a picture of the wiring and another picture of the case of your current intercom. Our team will then be able to investigate this further. We look forward to hearing back from you.
0
22-05-2024 12:08:20
•