U
Notifications query...
app-settings
troubleshooting
Should I get a Notification in the Ring app, if the video doorbell (v.4) goes 'offline'? I have just discovered, 'by accident' that our doorbell has been offline for almost 24 hours without knowing it (no recordings)! Usually it records all motion, even if bell not pressed. Checked Notifications in the app on my Android phone and all categories are active...
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12-05-2025 03:28:25
Responses (1)
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Justin_Ring
Hi @user12385. As of right now, you will not get a notification from the Ring app if your device falls offline. This Help Center page will give you steps to try if your Ring device has fallen offline. https://ring.com/support/articles/uii72/fixing-offline-devices
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13-05-2025 09:47:25
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