Ring Video Doorbells

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J
What’s the point of hardwired power for Doorbell 3?

Hello. I recently installed a Ring Doorbell 3 and added a hardwired power supply. The app confirms power is now Hardwired. The question I have is that the battery was at 99% and it has still drained to 94% in a day. Is this normal? I am confused. Why is it discharging so when connected to an external power supply? I feel I might as well not have bothered. These forums seem awash with issues regarding hardwiring the power but no one seems to explain what the issue is.

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26-07-2020 07:52:55

Responses (1)

  • J

    Sorry to reply to myself but I have just found some information from the Ring website that I found useful. Hopefully it will help,others too.. ' **Note: ** To maximize battery life, your Ring Video Doorbell 3 does not begin its automated recharging cycle until the battery reaches about 90%. That means that Ring Video Doorbell 3 units connected to solar recharging units or internal wiring will not see increases in battery percentages until the battery falls below 90%.'

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    26-07-2020 08:28:02

      K

      I just installed my £50 solar charger today, it doesn't show any pointers to which wire is plus/negative. As it stands, the device is continuing to drop in charge... It's a shame the Ring tech support is so poor.

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      31-07-2020 10:54:00

      K

      When you say "direct sunlight", I presume if my front door/solar panel is facing away it simply won't charge even though most solar panels take any light rather than 'direct sunlight'? So... a complete waste money for most of England. Great.... How do I apply for a refund?

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      05-08-2020 08:27:09

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