Ring Video Doorbell does not charge
I have a Ring Video Doorbell and I have installed a Ring power supply which is connected to the doorbell (with the prescribed 25 ohm resistor in the circuit). The doorbell does not register being hardwired, it still shows as being on battery. I can measure 25V ac on the screw terminals on the mounting base for the video doorbell. I can't measure 25V ac across any combination of the contacts above the screw terminals. This doesn't make sense to me as, without any measured voltage, I can't see how the doorbell could possibly charge. Can anyone help? Does anyone know which contacts are live for the voltage to be picked up by the doorbell (from the mounting base)?
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27-07-2020 15:45:28
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