Ring Pro lasted one day.

Hello I recently bought my mother a ring pro for her birthday. It was installed yesterday. It has now stopped working. However it didn't really last a full day as it dropped out during the night and came back on for about an hour this morning. I have tried everything I can from checking to make sure there are no lose wires, to trying to reset it to turning the power off and turning back on. I tried to change WiFi connection but I can't get the tracing white light to circle. This suggests a system failure to me as it does absolutely nothing. It would also appear that the screws on the back are already rusting and there wasn't any rain last night. Is this seriously that much of at this price????