U
Ring door bell isn’t charging
battery-video-doorbell
hardwired-battery-video-doorbell
ios
I’ve had my doorbell gen 2 since thursday and it still isn’t fully charged? and on the app it says i’m unable to use because it’s not charged.Is it broken?
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21-09-2024 07:03:12
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Justin_Ring
Hi @user_b9a330. Try factory resetting your Doorbell to see if it helps. To factory reset it, press and hold the setup button on it for 20–25 seconds, then reconnect it to your Wi-Fi. If you have tried this step and are still having the same concern, give our support team a call for further assistance.
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27-09-2024 05:25:17
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