U
Night view circular halo image
live-view
troubleshooting
Hi. Day view shows fine as expected. Night view is like looking through a tube with only the very small centre showing an image. See pic. I have only just received the Door Bell Plus so is this a setting change required or positioning or faulty unit? Thanks.
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07-01-2024 12:31:59
Responses (1)
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Justin_Ring
Hi @user73641. It looks like it could be to close to the siding on the right side, which could be causing your issue. Before I recommend adding a Corner Kit or changing its location, verify this is the issue by dismounting the Doorbell and holding it at a different spot away from the siding to see if the view is the same when it is dark. Let me know what happens.
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08-01-2024 09:49:59
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