Streaming Error after motion notification on doorbell 2

Hi there, I have been having this issue for a while now. I have ring doorbell 2 and especially after a motion notification when i get into Live view it will give me streaming error, it will remain the same for few mins then it will start working again. Now im sure its not any of my mobiles, or the router, or the speed, or the app version (did all useless recommendations on website and even with a phone call) Im not on any protect plan however i suspect that when there is a motion notification, the bell starts uploading the video to rings server anyway which blocks my live view. Now, is there a solution to this? It doesn’t make sense that i cant view my notification ! I tried to explain this to the support team but they don’t seem to be techie, rather than reading a ready made script. Any solution?