E
Ring pro speaker static
hardwired-video-doorbell
Just installed my ring doorbell pro with no hitches. Power is good and WiFi signal is great. However when I’m in live view and I try to talk through the speakers of the doorbell. The speakers only produce static, no distorted voice just static. I can hear the person through the doorbell clearly so no issues with the mic. Any help from support? I’ve done a hard reset, deleted and reset up the bell but nothings working. Thank you
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14-06-2020 05:52:26
Responses (1)
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Chelsea_Ring
Hey @Eichen88. Please check out our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) for more information on how to fix poor audio quality. If you find no relief in this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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15-06-2020 11:51:09
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