Ring Pro reconnection issue
Ring Pro Doorbell went offline. Attempted reconnect no-luck. Went into setup mode and attempted to connect to offered RING wifi network. Indicated could not connect. Went into phone wife setting and attempted to connect to presented RING wifi network and would not connect with error Unable to join the network "Ring network name". Ring is setup for local network access. Ideas?
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17-11-2021 09:13:26
Responses (2)
- U
I have the hardwired ring doorbell pro also. I'm on my 4th replacement. Each one lasted less than a year. Each replacement they sent connected to Wi-Fi immediately but then failed again in less than a year. My Wi-Fi router is 10 ft away. The latest one is still working fine. They know there's an issue. Call them and tell them you want a replacement. The $100 plus yearly plan replaces them for free if there's any problems with devices functioning properly. Don't forget to return old one or they will charge you for it
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21-11-2021 12:36:24
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SimiDavid
Not the issue. Standing next to the ring doorbell, I go into my Apple iPhone Wi-Fi setup and attempt to the now available Ring network. I get the error. No VPN usage on mobile. Also, I am using Iphone 13 if that matters, which it shouldn't. BTW: I have the floodlight cam and it is further away from the Wi-Fi source and it works fine.
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21-11-2021 12:28:10
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