Ring Pro 2 wont' connect (wifi or Chime Pro)

I have a Ring Pro doorbell. 2 months old. Has worked fine for past 2 months. yesterday is appears offline starting late morning. I tried to reconnect to Chime pro and no luck. I tried to connect to wifi and NO luck. it asked me to connect to a Ring wifi network and the network never appears in my phone settings. I have reset the Pro numerous times, checked and rechecked the power connections multiple times. Still nothing works. This morning, the white light was in 'circling' mode so i tried again to reconnect...no luck with Chime Pro or wifi network. This is VERY aggrevating,