Ring DoorBell Gen 2

Good morning.  I have a Ring Doorbell Gen2 that I cannot connect to my internet.  This is the 3rd doorbell in the 3rd week in a row.  It works for about 1 day and does not re-connect.  They also sent me a ChimePro that does not work.  I just got off the phone with my internet provider, and they did their checks and troubleshooting and everything is fine on that end.   I have 2 stick up cameras and another camera connected to the same internet and they work correctly.   This is beyond frustating as I have spent way too much time with this.  Has anyone else had issues with the doorbell?