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Ring Video Doorbell

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Rind Doorbell Pro Connection

My Ring doorbell pro won’t connect. I keep getting the error that my router is too far away but it’s literally 4 feet from the doorbell. I contacted support but they were stumped and recommended the Ring Chime extender.  I am having a hard tim understanding why I should spend more money for an issue where at face value shouldn’t be an issue.  Any advice is appreciated. 

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03-07-2024 12:38:22

Responses (1)

  • J

    Hi @user_c417a9. Since you have already worked with our support team, you most likely have already tried all the basic troubleshooting steps I would have recommended for your concern. The next best step would be to continue working with our support team to further investigate your concern.

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    04-07-2024 07:27:49

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