Hi @dbmom06. When you are resetting your Doorbell, verify that you are pressing and holding the setup button for 20–25 seconds. If you have done this and your Doorbell is still unresponsive, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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11-01-2023 03:55:34
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Justin_Ring
Hi @dbmom06. When you are resetting your Doorbell, verify that you are pressing and holding the setup button for 20–25 seconds. If you have done this and your Doorbell is still unresponsive, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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11-01-2023 03:55:34
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