Doorbell 3 Plus Hardwiring
Can someone please give me a definitive answer on this? I have a Ring Doorbell 3 Plus. I have a 24VAC transformer. I do not have any other doorbells anywhere near the house. I simply want to hardwire my Ring 3 Plus (not a Ring 1, or a Ring 2, or a Pro, or anything else) to the transformer. Only the Ring 3 Plus will be connected to it. Do I need to use a resistor? I accidentally came across an article on Ring's website yesterday that said no because the '3' series has the components built-in, but now I can't find it again, and all the ones I **can** find say you should use a resistor! So do I need one?
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29-09-2020 03:44:16
Responses (1)
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Hi @Sualdam. When installing a Ring Video Doorbell 3, a resistor is not required. When upgrading from a previous model, you may need to take the resistor out of the circuit, as previous models required an installation of a resistor. I hope this information helps!
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30-09-2020 06:40:50
RYes, first time install of a Ring 3 Plus, watched the you tube videos and posts that said the resistor was required. I got the right voltage readings where expected but the existing mechanical chime wouldn't ring. Removed the resistor and bingo - worked as expected and was louder than before (as expected) with only a 10VA transformer originally. I used a 16 VAC (read 19 volts at the terminals) 30 VA transformer.
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18-10-2020 08:33:55
SFor me, the problem was mainly due to the fact that all the online stuff assumed you had a mechanical chime as well, and was a mix of generation 1, generation 2. generation 3, and Pro. I just needed a yes or no on the 3 Plus - and only the 3 plus - being weired on its own with no other stuff wired to it. Anyway, I got it hardwired no problem once I knew not to bother with the resistor (which I'd bought two of just in case).
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18-10-2020 10:07:12
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Sualdam
Ah. Here it is: [https://support.ring.com/hc/en-gb/articles/360040904932-Important-Information-on-Upgrading-From-Ring-Video-Doorbell-2-to-Ring-Video-Doorbell-3-Plus#:~:text=Resistors%20are%20not%20needed%20when%20hardwiring%20a%20Ring%20Video%20Doorbell%203%20Plus.&text=Share%20feature%20requests%2C%20get%20help,on%20Ring%27s%20first%20community%20forum.](https://support.ring.com/hc/en-gb/articles/360040904932-Important-Information-on-Upgrading-From-Ring-Video-Doorbell-2-to-Ring-Video-Doorbell-3-Plus#:~:text=Resistors%20are%20not%20needed%20when%20hardwiring%20a%20Ring%20Video%20Doorbell%203%20Plus.&text=Share%20feature%20requests%2C%20get%20help,on%20Ring%27s%20first%20community%20forum. "Ring 3 Plus Hardwire - No Resistor") It clearly says no resistor is needed with the 3 Plus, but it isn't a specific installation article - just an 'upgrading' one. And yet so many other installation articles either don't say anything about a resistor, or state that one is needed.
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29-09-2020 04:16:20
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