Ring Updates
Rapid Ring App Discontinuation
Hey neighbors! We wanted to share this announcement with the Community that as of July 27, 2022, Ring will no longer release any new versions of the Rapid Ring app. Our teams have learned a great deal from our Rapid Ring app users over the two years and have used those learnings to optimize the core Ring App to provide our customers with the same, and even better, the experience they came to expect from the Rapid Ring app. Our team is committed to continually innovating on behalf of our customers and, with this update, will increase its time and investment in building more enhancements to the core app that will help keep neighbors safe. With this change in mind, if you are currently using the Rapid Ring app, we recommend to make sure you have the latest version of the core Ring mobile app installed, and start using that instead. In addition, ensure that you [enable push notifications](https://support.ring.com/hc/en-us/articles/115002934246-How-to-Enable-Notifications-on-a-Mobile-Device) for your core Ring mobile app once you have switched over, to ensure you receive all the proper notifications. We will not be releasing any new Rapid Ring app versions after the 1.39.1 release for iOS, Android, and Fire OS platforms. This also means that the Rapid Ring app will support only those doorbells and cameras released before the last Rapid Ring release. If you are running into any issues with the core Ring mobile app, specifically around Live View performance or latency, please reach out directly to our support team for additional assistance [here](https://support.ring.com/hc/en-us/articles/213608406). We will make sure to keep neighbors updated on this topic, and appreciate your understanding in this decision. Please feel free to leave any additional comments or feedback regarding this below, and any features you are looking for in the future, share in our [Feature Request Board here](https://community.ring.com/c/products/24). Thank you, neighbors! **NOTE**: This announcement **only applies to Rapid Ring users**. The core Ring mobile app will not be altered or impacted from this change.
8265 •
0 •
85 •
11-07-2022 08:08:52
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates