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Bad batch of Ring Doorbell won’t charge
battery-video-doorbell
troubleshooting

Has anyone else called customer service and was told there was a bad batch of Ring Doorbells that won’t charge to 100%? She said someone will email me within 48 hours. When I plug in the original charge cord it will not charge. I used other cords and reset it with her on the phone and it still won’t charge. It started at 60% and after 6 hours of charging it is now 54%. Just bought it on Amazon a month ago and my free trial subscription ends of course tomorrow.

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16-06-2025 22:21:52

Responses (1)

  • C

    Hi

    0

    17-06-2025 23:33:28

      U

      Hi Caitlyn, just an FYI, I never received an email from Ring following up. Nothing. Thankfully I was able to return it in time via Amazon.

      0

      19-06-2025 19:55:26

      U

      Hi Caitlyn, just an FYI, I never received an email from Ring following up. Nothing. Thankfully I was able to return it in time via Amazon.

      0

      19-06-2025 19:55:29

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