Ring Security Cameras

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Outdoor Stick Up Camera's Battery keeps dying even with solar panel

Hi. I bought a RingDoorbell 3 Plus and Outdoor Stick Up Camera with a Solar Panel. My Doorbell is at 94% and it was installed on Saturday. My Outdoor Camera is 0% and this is the 2nd time it has powered off with solar panel. When I charge to 100%, insert it into the Outdoor Camera, I can see a thunderbolt icon which means it is getting charge from the solar panel. It was 76% in the evening and after waking up, it's 0%. What am I doing wrong? Why does the doorbell last so much longer? This is becoming a pain...

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23-09-2020 08:21:04

Responses (1)

  • H

    Snapshot capture feature seemed to drain my battery the last two days after installing a solar panel to my already installed stick up cam. Before the solar attachment I only had to charge my battery once a month or two depending on driveway activity. Then after attaching solar my battery charged 10% in 2 hrs the get to 76% before it got dark and then died at 2am. I am not sure if going thru process of switching from battery to wire changed/enabled a setting like snapshot but I didn’t have the problem before. It seems like it saves constant video on ring which chews thru the battery

    0

    11-11-2020 09:53:42

      C

      Hi Hench. Snapshot Capture shouldn’t drain that much. I have mine set to a frequency of “every minute” and have no issues keeping my batteries above 90% at all times. However, switching over to “wired mode” after connecting the panel will 100% drain your battery super fast (especially overnight). Wired mode is really for “plug-in models” and you don’t have to switch to wired when it asks you. I would recommend you switching back to battery mode and still using snapshot capture as it’s a great feature to see what’s going on in between motion detections. My original post was about a very specific issue with the panels not charging at all which was determined to be a technical glitch in the 3rd generation cameras. Hope this helps you.

      1

      11-11-2020 10:14:27

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