English (UK)

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Lights not turning on
hardwired-security-cameras
troubleshooting

Why don’t my wired cam lights turn on when there is motion of a night They only turn on manually ??

600

0

1

29-10-2022 12:42:41

Responses (1)

  • J

    Hi @user26840. If your lights are not turning on with motion at night on your Camera, try the following steps: - Verify your Cameras Lights Settings are set up to have the lights activate with motion at night by checking that the Motion Activated Lights toggle is turned on and having your Motion Zones for Lights turned on as well. To find your Light Settings, open the Ring app; press the three lines on the top left; tap Devices; select your Camera; tap on Device Settings; tap on Light Settings. - Verify your Camera is not in an area that is brightly lit during the night time. The lights are supposed to activate with motion when it is dark. - [Reboot your Camera from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    31-10-2022 08:30:23

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution