Flood Light Cam: flood Light staying on after restart
My Ring flood Light Has been working great since I installed it. The other night the light was staying on and the camera was not functioning correctly. I turned off the breaker and let the cam restart and the lights stayed on. I restarted the cam (pressed restart for 20 sec) and went to reset up the cam. The bottom light never blinked (it turned Green for a sec and the light blinked) went though the set up process and when I get to the network set up the cam does not build the WiFi connection (WiFi coverage is great, no network changes). Please let me if there are any other steps I am missing or is the cam broken? Thank for the help.
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13-08-2023 03:19:41
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Caitlyn_Ring
Hi @Tmansman. Resetting the Floodlight Cam is a good troubleshooting step to take. After that, I'd suggest walking through a new setup with the Floodlight Cam by using the steps under Set Up a Device. If the setup process fails, try the troubleshooting steps [here](https://support.ring.com/hc/en-gb/articles/217240386-In-App-Setup-Failing-Repeatedly) to get your Floodlight Cam reconnected to wifi. Should those steps not work, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) to take a closer look.
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14-08-2023 06:43:16
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