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user_dc85d7
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Support plan yearly
app-settings
troubleshooting
cs-support
I noticed a pending payment of £49.99 so I cancelled my plan immediately via ring app. I'm still being charged £46 and have no use of protection plan. Can I have a refund.? Alternatively if I am.going to be charged £46 can I pay the difference to reinstate it?
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22-08-2024 18:24:59
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Caitlyn_Ring
Hi @user_dc85d7. When you cancel a Ring Protect plan, you'll receive a refund for the unused amount of time. Since the charge was already pending, you may need to wait up to 10 business days for the refund to process. If you have any additional billing questions, please reach out to our support team for further assistance.
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23-08-2024 18:41:36
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