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user_af4eff
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Subscription Upgrade - Does the original plan get refunded?
Hi,I currently have a basic subscription for my doorbell.It expires in January 2025 (I paid the annual fee in advance).I now want to upgrade my subscription to cover my camera too!Do you get a refund of any of the annual subscription paid for the doorbell if I upgrade?
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13-09-2024 07:06:58
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Caitlyn_Ring
Hi @user_af4eff. I have already responded to your other post with information on canceling a Ring subscription. If you cancel an annual plan, you'll receive a prorated refund for the unused amount of time. It can take up to 10 business days for the refund to process after you have canceled your plan.
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16-09-2024 16:02:05
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