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A
Changes to USD

Hi, I am trying to subscribe to ring Protect, but every time i attempt this. It keeps changing into USD ($) instead of Pound Sterling(£). The location has been set correctly as the previous page shows £ however when actually selecting the plan it changes to $ Has anyone got a solution to this? Tried multiple devices/browsers

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01-12-2020 02:18:16

Responses (1)

  • T

    Hi @AndrewK93. For this concern, I would contact our support team. They be able to adjust this so your account will show the proper currency for your region. Please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.

    0

    03-12-2020 04:09:58

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