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10% discount for Premium plus subscriber not applied to shopping basket
cs-support
ring-protect-plans

10% discount for Premium plus subscriber not applied to shopping basket We are now in July 2022 And this issue still occurs…(first discussed here in 2020) Straight after subscribing to Protect plus, I was able to place several online orders and the 10% discount showed up in my basket at check out , straight away…now 2 months later , trying to add chime etc…the discount just won’t show! Tried Chat and phone calls to Ring support, but keep getting the same old answer: “Place the order and then apply for the 10% discount afterwards” I do not want to go through that hassle every time I place an order…, go to Chat or ring up support for a refund!! I like to be able to see how much I have to pay incl. the discount, before I press Pay!, Unfortunately nobody seems to be able to just reset my account to fix this issue!! Shame on you Ring… **Will it ever be fixed 2 years on..**❓And if not ….WHY NOT…❓

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19-07-2022 09:47:09

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