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user_de8ffd

Accepted Solution
Ring chime not working
troubleshooting

I have a 2nd gen chime that has just stopped working. We have changed WiFi provider recently and now I can’t get my chime to connect to it. I’ve tried everything that’s said online but nothing. All I get is a solid green light when I plug it in that stays on for 20/30 seconds then goes off and nothing else. Have even tried factory reset but that doesn’t work,can’t get any blue lights flashing or nothing. Any help would be greatly appreciated.

44

2

0

09-09-2024 06:43:20

Responses (1)

  • J
    Accepted Solution

    Hi @user_de8ffd. If you have tried a reset and are still having the same concern, give our support team a call for further assistance.

    0

    10-09-2024 03:47:46

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