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user_b79beb
Accepted Solution
Access Older Video After 30 Days
battery-video-doorbell
Hi can you advise whether I can view device history further back than 30 days .. my account shows only 30 days history but can I access video content older than 30 days if this is available ?
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09-03-2025 12:31:17
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Justin_Ring
Hi @user_b79beb. You can view recordings from up to 180 days ago. You just have to make sure that's what your Video Storage Time is set to. https://ring.com/support/articles/1nce1/Understanding-and-Adjusting-Your-Video-Storage-Time. Keep in mind if it was set to 30 days, and you change to 180 days, it will not bring back past videos. It will take effect on future videos.
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10-03-2025 05:30:56
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