In app trial ending notification
Every time I open the app since purchasing an add on stick up cam I get a countdown to when my trial is going to end. I waited it out and the days went to zero and I thought the notification would go away after it reached zero days, nope. No I get WANT TO RESUME PREMIUM FEATURES? Learn how notification in orange every single day. So annoying since I have been a subscriber for probably 8 yrs already. I was patient in letting the 30 days of countdown notification run its course but now I get this every time I sign in and have to close it out each time. How do I get rid of it?
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14-01-2025 12:43:50
Responses (1)
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Tom_Ring
Hi @user_9c531. A free trial of Ring Home Premium is applied when you purchase a new device and set it up. Our team has been made aware of this issue with the orange banner sticking around after the trial has ended and is currently working to resolve it. Thank you for your patients.
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15-01-2025 01:13:13
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