Ring Accessories
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J
Ring chime
Ring chime has been working for 3 to 4 months have changed WiFi connection now the chime will not connect have reset e t c can find the WiFi connection go back to the app and it keeps asking is the blue light flashing slowly and that as far as it will get any ideas
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26-01-2020 08:36:35
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Marley_Ring
Hey @JazNz! The blue light flashing indicates it is in setup mode, and is a great start. I recommend plugging the chime in close to the router, and starting a new setup of the device in the app (Menu\> Set Up a Device). With this being a new network, you'll want to check things such as special characters in SSID or password. Check out this [help center article](https://support.ring.com/hc/en-us/articles/218143683-The-Ring-App-Told-Me-I-Entered-the-Wrong-Password) for more connection tips. If the above does not help to resolve your concern, our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) will be happy to troubleshoot further with you! :)
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28-01-2020 05:59:56
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