Ring Chime ringing on motion detected but no alerts on doorbell being pressed

Hello, This is a strange one. I've tried looking through past posts, but can't find a resolution. Our Ring chime plays a chime for when there is motion detected, but not when the doorbell is pressed. I have checked all of the linked areas on the devices on the app, and the volumes set and the chime ringtones. But nothing is making it chime inside. Everything goes through to our phones okay, just doesn't chime inside the house when the doorbell is pressed. We've reset the chime as well. Does someone know a solution ? Many Thanks.